The Hampton Inn served it's purposes just fine, a place to lay my head between work days at an out-of-town client. It was conveniently located near the highway that took us to Grand Rapids proper for dinner that evening, as well as being near my client. The room was clean and the bed was comfortable, the breakfast was enough to satisfy but nothing spectacular. Would stay again if the rate was cheaper, ended up paying about the same for two nights at a nearby competitor, though we did get a group rate through our client there.
Rooms were very clean and the staff is very friendly and their breakfast is great and free
Clean rooms, friendly staff, jacuzzis larger than most hotels that offer it, very reasonably priced, sign up for Hilton Honors rewards
Very clean, well maintained hotel. Breakfast was above average. Beds are comfy. Walking distance to food.
We use the Hampton Inn as our hotel for our wedding party. We invited all of our guests to stay there, and had a block reserved for them. Leading up to the event, the staff were wonderful, very communicative, and I had no issues. They were very willing to work with us, as we change names around and changed rooms around. Matt on their staff is absolutely excellent! When we did arrive, the person checking Us in was rather rude. That was a bit of a letdown, because we had brought them so much business, and we're really looking forward to the standard of Hampton Inn treatment. However, the managers were very open to discussing this, and I believe that they handled the issue appropriately. We also had an issue where we had had a room reserved, and they had me, one hour before my rehearsal dinner, checking out of the room I was in and switching me to a completely new set of rooms. This was a huge inconvenience, and a lot of stress that I did not need. This was because they had had an error with the bookings, and they had someone else in that room. The room they ended up giving me was great! However it was just the stress and drama of moving. Also, they had agreed to hand out the goodie bags for my gas as they checked in, and they did not remember to do that until reminded. Overall, I thought that their managerial staff was fantastic! The hotel was beautiful, the rooms were very clean, and it was a great experience. The only small issues were the ones I have listed, and the staff worked well to handle those.
Hampton Inn Grand Rapids South is a US Lodging based in Wyoming, Michigan. Hampton Inn Grand Rapids South is located at 755 54th St SW, Wyoming, MI 49509, USA.
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