great price, clean
Very nice people and very helpful. I'm glad i choose cube smart where people care.
I moved my things out shortly after obtaining storage space at this facility because of manager Kathy. I pulled up to the locked gate and noticed a gentleman trying to get into the office. I continued with entering my code and drove through the gate to the direction of my storage. I noticed in the rear view mirror that the gentleman that was at the door has now walked through the gate as it was closing. I thought that was strange so I stayed in my vehicle until the man went to his storage. The man came to my vehicle and chased me out of the storage. When I got to the gate and was waiting for it to open, he attempted to open my car door while threatening me. I was so scared for my life that I ended up turning down Roger B. Chaffee in the wrong direction. I turned back around and locked the doors so that I can contact the police. I wondered where was the staff since it was directly in front of the building. About 15 minutes later an employee cracked the office door and called the gentleman. I stayed in my vehicle until the police came. When they arrived I exited my vehicle and explained what was going on. The manager Kathy came out of the office, interrupted and told the police that the man is a customer and hasn't hurt anyone within the 4 months that she has been there and that he's homeless living out of the storage. She never not once acknowledged my safety or me being assaulted. I was amazed at her lack of her concern especially to be the manager. Immediately I obtained the contact information for the general manager and she was very proactive. She offered to move my storage to another side of the facility and shared that she was going to evict the man who assaulted me because of another complaint the week prior. Though I did appreciate her concern and willing to help, I did not want to take part of a facility who has a manager like Kathy. She was rude and showed the least bit of concern because of the 4 months she claimed she knew the man. I thank the gm for her awesome customer service however due to Kathy I do not want any parts.
Jessica did an amazing job. She was very knowledgeable and helpful. I had several questions and she was able to answer them. She made the experience pleasureable. They will have my business for the foreseeable future.
Excellent,courteous and caring staff. Nice, secure and affordable units.
Office personal were cheerful and helpful. Took time to explain cost and use of key pad
Cubesmart Self Storage is a US Moving Company based in Wyoming, Michigan. Cubesmart Self Storage is located at 4309 Roger B Chaffee Memorial Blvd SE, Wyoming, MI 49548, USA.
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